General Terms and Conditions of Website Use

These terms govern access to and use of voltrelli.com (the “Website”), administered by VOLTRELLI S.R.L., with its registered office at Municipiul Arad, Str. Cuza Vodă nr. 53, județul Arad, Romania, Trade Register number J2026037586003, unique registration code 54858667 (“VOLTRELLI”). Full identification and contact details are available in the Legal Notice.

In these terms, the “Website” is the informational website, while the “VOLTRELLI Platform” is the charging-station management software product. They are distinct.

I. General provisions

Article 1. The terms apply to visitors who consult pages, download materials offered for that purpose or use the forms. Please read them before use. If you disagree with the rules of use, stop using the relevant functionality. Merely browsing does not constitute consent to marketing or optional processing of personal data.

Article 2. We may update pages and these terms to reflect website changes or legal requirements. The published version indicates its update date. Changes do not retrospectively alter existing contracts or replace notices or agreements required by law.

II. Information and services presented

Article 3. The Website provides information about charging solutions, equipment, the VOLTRELLI Platform, partners, projects, news and opportunities for cooperation. It may include text, photographs, videos, documentation and links to applications, as well as forms for enquiries, quotations and demonstrations.

Article 4. We make reasonable efforts to keep information accurate and up to date. Specifications, images, project examples and availability may vary by model, configuration, location and market. A project description is not a promise of identical results for other projects.

Published materials do not replace a technical assessment, confirmed quotation or contract. Binding commercial information, prices, taxes, delivery, warranties and responsibilities are established in the applicable offer or contract. A request for a quotation or demonstration is not, by itself, an accepted order.

III. Users’ rights and obligations

Article 5. You may consult the Website and use its materials for personal information, professional purposes or evaluation of a business relationship, while respecting the rights of their owners. This does not grant the right to republish, adapt, resell or separately exploit the content beyond uses that are authorised or permitted by law.

Unauthorised access to administrative areas, malicious code, circumvention of security controls, disruption of the website, and use of forms for spam, fraud or illegal content are prohibited. Provide only information you are entitled to disclose, and do not send passwords, full payment card details or other secrets through general forms.

IV. Intellectual property

Article 6. Original website content and materials made available are protected by intellectual property law. Rights belong to VOLTRELLI S.R.L. or to the rights holders who have authorised their use, as applicable.

Third-party trademarks, logos, photographs and names remain the property of their respective rights holders. Their display does not transfer rights to visitors or mean that those third parties guarantee all information or services presented on the website. Accessing the website does not grant a licence to use the Platform.

V. External links and content

Article 7. The website may include links or content supplied by partners, map platforms, video services or app stores. These services are administered by their providers and may have their own terms. A reference to a third party does not mean that VOLTRELLI S.R.L. assumes all of that party's obligations.

VI. Personal data and communications

Article 8. Data processing is described in the Privacy Policy. Sending an enquiry does not automatically subscribe you to marketing communications. Any separate conditions provided for a particular form or service apply only in that context.

VII. Terms for specific services

Article 9. Information about the mobile application, software Platform or charging services is provided for informational purposes. Use of those services is subject to the conditions and documents applicable to the particular service. Simply browsing the website does not conclude a software licence, equipment purchase or charging contract.

VIII. Availability and liability

Article 10. The website may be temporarily unavailable for maintenance, updates or technical reasons. We do not guarantee uninterrupted access or compatibility with every device and browser. Published information does not constitute a commitment to a particular level of availability of the Platform or a charging station.

Article 11. Liability concerning the website is determined under applicable law. These terms do not exclude or limit liability that cannot lawfully be excluded or limited, including for intentional misconduct or gross negligence, and do not restrict mandatory consumer or data protection rights.

IX. Governing law

Article 12. These terms are governed by Romanian law, without excluding the protection provided by mandatory rules applicable to a consumer.

X. Concerns, disputes and contact

Article 13. For a concern relating to the Website, you may submit a complaint to seek an amicable resolution. This option does not restrict access to courts, the right to contact competent authorities or statutory time limits and rights. Disputes fall within the jurisdiction of the courts competent under applicable law.

Article 14. For questions about the Website, concerns or corrections to published information, use the contact form, identifying the page and the subject of your enquiry. The company’s email address and other contact details are available in the Legal Notice. The form is a recommended, not exclusive, channel; you may also send correspondence to the registered office.